Privacy Policy: Petite Librairie is committed to protecting your privacy. We will not sell, rent, trade or disclose any information that identifies you to a third party without your prior approval.
Return Policy: Our goal is 100% customer satisfaction. You may return your purchase within 14 days for a full refund (less shipping cost). Please contact us by email at customercare@petitelibrairie.com for information on how to proceed with a return. Software and media items (CD's and CD-ROM), and magazine subscriptions are non-returnable.
Payment Policy: We accept payments through all major credit cards (Visa, Mastercard, American Express or Discover), Paypal, Google checkout, checks or money orders. If you decide to pickup your order in person at the corporate office, we will accept cash. We use Secure Socket Layer (SSL) to protect the security of your credit card information. SSL is an industry standard protocol used to encrypt data transmitted between a browser (customer) and a server (hosting provider for an online business) to prevent deciphering by a third party.
Shipping Policy: All orders are shipped on the next business day. We use the United States Postal Services to ship to the USA and to Canada. You have the option of choosing:
The standard service (delivery within 7 to 14 days)
or the Priority service (delivery within 2 to 4 days),
or the Express Service (delivery within 1 to 2 days).
